A Day in the Life of JCPenney Salon Master Designer Kyla Ziegler

01/30/2024

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Kyla Ziegler is a Master Designer at JCPenney Salon. The Goodyear, Arizona-based stylist met her best friend at JCPenney Salon and swears by the company because of the support it offers.

Scroll to read what a day behind the chair is actually like. Spoiler: you’re going to be pleasantly surprised!

Planning for the Day

Kyla Ziegler: “Mondays is usually when I’ll take a whole day on someone. Like I have one person in the morning that’s a regular. But then from twelve to like seven, sometimes a little bit less, is usually when I’m doing a fashion color because it takes me so long to do them.”

The Importance of Marketing Yourself

Ziegler: “Vivids have been my favorite since school… I specialize in them. So, by having someone that walks around with my design or color or whatever on their head, they usually bring me clients by referral.

I also post on social media and that’s how a lot of people find me. They see my work on there and they’re like, Oh dang, that’s really cool. Like, I want to do that. And that’s usually how I get them. But I think it’s also because I market myself to get them.”

On Reading the Room

The Tease: Do you prefer clients who like to talk or those that keep to themselves?

Ziegler: “It fully depends on the client. So like I have some clients who want to sit and talk the entire time and even while they’re processing, I’ll sit and talk with them. But I do have some clients that this is their quiet time. Like a mom comes in, she has three kids, she just wants to sit. She wants to take a nap. But it really does depend on the client and reading the client too.

That’s something that I’ve seen with newer stylists. That they haven’t been able to read body language. So they’re like up here and their client’s down here. And they’re not meshing well.”

Sound too good to be true? See our salon visit with Kyla for yourself on our YouTube.

Want to learn more about a career at JCPenney Salon? Visit jobs.jcp.com.

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