In case you missed it, earlier this month, Kao USA Inc., the manufacturer of Oribe, issued a voluntary recall of select lots of its Oribe Serene Scalp Densifying Shampoo (8.5 oz and 33.8 oz) in the U.S. and Canada due to the detection of Pluralibacter gergoviae bacteria.
According to Kao USA, “Though Pluralibacter gergoviae bacteria pose little medical risk to healthy people, those with certain health issues such as weakened immune systems may be more susceptible to infection by the bacteria.” Nonetheless, the company is urging anyone who has affected products, as specified below, to discontinue use.
How to Identify the Affected Product
- Oribe Serene Scalp Densifying Shampoo (in 8.5 oz and 33.8 oz sizes), manufactured between February 21, 2026 and February 26, 2026, could be impacted.
- The affected lot codes for the 8.5 oz size (UPC 840035231242) can be found on the bottom of the bottle printed in black and begin with the prefix “YR”: o YR010556
- The affected lot codes for the 33.8 oz size (UPC 840035231273) can be found on the bottom of the bottle printed in black and begin with the prefix “YR”: o YR010566 o YR010576
Kao USA says they are “with the FDA to voluntarily recall the affected lots of the product in question from our warehouses. We are also asking retail and salon partners to remove affected lots from use and/or sale and return them to us for safe disposal.”
To report any adverse events experienced with the use of Oribe Serene Scalp Densifying Shampoo, arrange for a replacement or for any questions, please contact the Kao Professional Hair Technical Hotline at 800-333-2442 or email [email protected].
